Frequently Asked Questions
Everything you need to know about your Premium Women’s Fashion experience.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. As our collections are tailored for a premium fit, we recommend comparing your body measurements to our chart for the most accurate selection.
What is your return policy for luxury items?
We offer a 30-day return window for all unworn items with original tags and packaging intact. Please note that for hygiene reasons, earrings and certain intimates are final sale.
How long does international shipping take?
We ship globally via premium couriers. Standard international shipping typically takes 5-10 business days, while express options are available at checkout for delivery within 2-4 business days.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize natural fibers like organic silk, Egyptian cotton, and responsibly sourced wool to ensure both luxury feel and environmental consciousness.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our concierge team via live chat or email.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.